nustargame.c Terms & Conditions

In these Terms & Conditions, the following terms shall have the meanings set out below unless the context otherwise requires:

2.1 These Terms & Conditions constitute a legally binding agreement between the Player and the Operator. By accessing nustargame.c in any manner, the Player irrevocably accepts and agrees to be bound by these Terms, together with the Privacy Policy, Responsible Gaming Policy, and any applicable game-specific rules, all of which are incorporated herein by reference.

2.2 These Terms shall be effective from the date and time of the Player's first access to the Platform, regardless of whether the Player completes account registration.

2.3 The Operator reserves the right to amend these Terms at any time. Continued use of nustargame.c following publication of any amendment constitutes acceptance of the revised Terms. Players are encouraged to review this document periodically.

2.4 These Terms are written in English. In the event of any conflict arising from a translation or informal explanation, the English-language version shall prevail.

3.1 To be eligible to register and use nustargame.c, a Player must satisfy all of the following conditions at all times:

• Be at least 21 years of age at the time of registration and continuously thereafter;
• Be a natural person (not a corporate entity, trust, or other legal structure);
• Be physically located in the Philippines or a jurisdiction where online gaming is not prohibited by applicable law;
• Not be an employee, director, contractor, or immediate family member of the Operator, its affiliates, or any licensed game provider;
• Not be subject to self-exclusion through nustargame.c or any PAGCOR-managed exclusion registry;
• Have the legal capacity to enter into a binding contract under Philippine law.

3.2 The Operator reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory evidence within a reasonable period may result in account suspension and withholding of funds pending verification.

3.3 Players who become ineligible for any reason (including self-exclusion election or reaching the maximum loss limit) must immediately cease using nustargame.c and notify support at [email protected].

4.1 Each Player may hold only one (1) Account on nustargame.c. The existence of multiple accounts by a single individual — whether using different names, mobile numbers, or device identifiers — constitutes a material breach of these Terms and will result in closure of all associated accounts and forfeiture of balances.

4.2 During registration, Players must provide accurate, complete, and current information including:

• Full legal name (matching government-issued ID);
• Date of birth;
• Valid Philippine mobile number (used as primary account identifier);
• Province and city of residence;
• A valid and accessible email address.

4.3 KYC verification is required before any real-money deposit, withdrawal, or wager may be processed. Accepted identity documents include: PhilSys National ID, LTO Driver's License, Philippine Passport, UMID, SSS ID, PRC ID, COMELEC Voter's ID, and the new-format Postal ID. Documents must be valid, unexpired, and clearly legible.

4.4 nustargame.c may re-request KYC documentation at any time — including prior to processing a significant withdrawal — where the Operator has reasonable grounds to verify account ownership or the source of funds.

4.5 All personal data collected during registration and KYC is processed in accordance with the nustargame.c Privacy Policy and applicable Philippine data protection law.

5.1 Players are solely responsible for maintaining the confidentiality of their Account credentials, including their password and any two-factor authentication (2FA) codes. nustargame.c will never request a Player's password through any channel — any communication claiming to require your password should be treated as fraudulent.

5.2 Players must notify nustargame.c immediately at [email protected] if they have reason to believe their Account has been accessed without authorisation. The Operator may temporarily suspend the Account pending investigation.

5.3 The Operator shall not be liable for any loss arising from a Player's failure to maintain credential security, including losses resulting from shared passwords or access from shared devices.

5.4 Sessions on nustargame.c will automatically time out after 30 minutes of inactivity. Players are advised to log out fully after each session, particularly when accessing from shared or public devices.

6.1 Deposits into a nustargame.c Account may only be made by the registered account holder using payment methods registered in their own name. Third-party deposits are strictly prohibited and will result in account suspension and return of funds.

6.2 Accepted deposit methods include: GCash, Maya (PayMaya), BPI Online, BDO Online, Metrobank Online, and 7-Eleven CLiQQ. The minimum deposit amount is ₱100 per transaction.

6.3 Processing times vary by method. E-wallet deposits via GCash and Maya are typically credited within 30 seconds. Bank transfer deposits may take 10–60 minutes depending on the bank's processing times and daily cutoff schedules. 7-Eleven CLiQQ deposits are credited within 30–60 minutes of transaction completion.

6.4 nustargame.c does not charge transaction fees on deposits. Players should verify that their payment provider does not apply outgoing transfer fees at the source.

6.5 All deposit transactions are subject to anti-money laundering (AML) monitoring. The Operator reserves the right to request documentation evidencing the legitimate source of deposited funds where the amount or pattern of transactions warrants such a request.

6.6 Standard accounts carry a daily deposit limit of ₱50,000. Higher-tier verified accounts may have elevated limits as specified in the account tier schedule. Players may also voluntarily set lower personal deposit limits through their account settings.

7.1 Withdrawal requests may only be processed to a payment method registered in the same name as the nustargame.c Account. The Operator will not process withdrawals to third-party accounts under any circumstances.

7.2 The minimum withdrawal amount is ₱200. Withdrawal requests below this threshold will not be processed.

7.3 Before any withdrawal can be processed, the Player's KYC verification must be complete and satisfactory. Requests submitted by unverified accounts will be held pending KYC completion.

7.4 Indicative withdrawal processing times are as follows:

• GCash / Maya: 5–30 minutes for standard accounts; under 5 minutes for Platinum VIP accounts;
• Bank transfer (BPI, BDO, Metrobank): 1–4 hours, subject to bank cutoff times;
• Requests requiring additional review: Up to 48 hours.

7.5 The Operator reserves the right to delay or decline withdrawal requests pending verification of account identity, source of funds, or in circumstances where fraud or suspicious activity is suspected. Players subject to such review will be notified within a reasonable period.

7.6 Bonus funds are not withdrawable. Only real-money balances that have satisfied applicable wagering requirements may be withdrawn. Attempting to withdraw bonus funds in circumvention of wagering requirements constitutes a breach of these Terms.

8.1 All bonuses and promotional offers made available through nustargame.c — including welcome bonuses, reload bonuses, cashback offers, free spins, and loyalty rewards — are subject to these Terms and any additional terms specified at the time the promotion is communicated.

8.2 Unless otherwise stated, the following general bonus conditions apply to all nustargame.c promotions:

• One bonus per Player, per household, per device, and per IP address, unless expressly stated otherwise;
• Bonus funds must be wagered the specified number of times (wagering requirement) before any associated winnings may be withdrawn;
• Wagering requirements must be met within the stated validity period — unused bonus funds expire at the end of this period;
• The Operator reserves the right to specify which game categories or titles qualify toward meeting wagering requirements;
• Not all games contribute equally to wagering requirements — contribution percentages are published in the relevant promotion's specific terms.

8.3 The Operator reserves the right to withdraw, modify, or reclaim any bonus at any time if it determines that the bonus was claimed fraudulently, through technical error, in violation of these Terms, or in connection with any pattern of abuse.

8.4 Bonus Abuse: nustargame.c employs monitoring systems to detect patterns of abuse including but not limited to: low-risk hedging strategies designed to clear wagering requirements with minimal variance; coordinated abuse across multiple accounts; and systematic exploitation of bonus conditions. Accounts found to have engaged in bonus abuse will have bonuses voided and associated winnings forfeited.

9.1 All games available on nustargame.c operate using certified Random Number Generator (RNG) technology or, in the case of live dealer games, physical game equipment in licensed studio environments. RNG systems are independently audited for fairness compliance.

9.2 Return to Player (RTP) percentages for all slot titles are published within the game information panel. These figures represent theoretical long-term averages across millions of game rounds and do not guarantee individual session outcomes.

9.3 The Operator reserves the right to void any bet or game round where a technical error, connectivity issue, or software malfunction materially affected the game outcome. In such cases, the relevant stake will be returned to the Player's Account without interest.

9.4 In the event of a dispute regarding a game outcome, nustargame.c's server logs and game records shall be considered the definitive record. Players wishing to formally dispute an outcome must do so within seven (7) calendar days of the relevant game round. Disputes submitted after this period may not be accepted.

9.5 The use of automated betting software, bots, scripting tools, or artificial intelligence to place wagers on nustargame.c is strictly prohibited and constitutes a material breach of these Terms.

Players must not engage in any of the following activities in connection with nustargame.c:

• Registering more than one Account, or using another person's Account;
• Providing false, misleading, or fraudulent information during registration or KYC;
• Using the Platform for any money laundering, fraud, or financially criminal purpose;
• Colluding with other Players or third parties to gain an unfair advantage in any game;
• Using any software, device, or process that interferes with or attempts to circumvent normal platform operation;
• Exploiting any software error, glitch, or loophole — any winnings obtained via a known glitch are void and subject to reclamation;
• Engaging in systematic low-risk wagering patterns for the sole purpose of converting Bonus Funds to withdrawable cash with minimal variance;
• Accessing the Platform from a jurisdiction where such access is prohibited by applicable law;
• Threatening, harassing, or abusing nustargame.c staff or other Players via any communication channel.

10.2 A material breach of this Section may result in immediate Account suspension, permanent Account closure, forfeiture of Balance and Bonus Funds, and referral to PAGCOR or relevant law enforcement authorities where appropriate.

11.1 Age Verification: nustargame.c enforces a strict minimum age of 21 years. Age is verified during KYC, and accounts where age cannot be confirmed will be suspended pending satisfactory documentation.

11.2 Player-Set Limits: All verified Players may apply any of the following self-imposed limits through their account settings:

• Deposit Limit: Maximum amount depositeable per day, week, or month;
• Loss Limit: Maximum amount a Player may lose within a defined period;
• Session Time Limit: Maximum continuous gaming session duration;
• Wager Limit: Maximum stake per bet or game round.

Limit reductions take effect immediately. Limit increases are subject to a 72-hour cooling-off period before activation.

11.3 Cooling-Off Period: Players may elect a temporary break from gaming of between 24 hours and 6 weeks via account settings. During this period, the account is restricted to non-gaming activity only and no promotional communications will be sent.

11.4 Self-Exclusion: Players who believe they have a gambling problem may request permanent or long-term self-exclusion by contacting [email protected]. Self-exclusion is processed within 24 hours and remains in effect for a minimum of 6 months. Reinstatement following a self-exclusion period requires a direct written request and a mandatory 7-day waiting period.

11.5 Players experiencing gambling-related harm are encouraged to contact the PAGCOR Problem Gambling Helpline for free, confidential assistance. Further resources are available on the nustargame.c Responsible Gaming page.

12.1 The Operator may at any time — with or without prior notice — suspend, restrict, or permanently close a Player's Account where the Operator has reasonable grounds to believe that the Player has violated these Terms, engaged in fraudulent or criminal activity, or poses a risk to the integrity of the Platform.

12.2 Upon Account closure, any verified real-money Balance (net of applicable deductions for breach-related forfeiture) will be returned to the Player via their last verified payment method, subject to completion of any outstanding verification requirements.

12.3 Players may close their Account voluntarily at any time by contacting support. Voluntary closure requests are processed within 48 hours. Accounts under active investigation may be placed on restricted status rather than fully closed pending resolution.

13.1 All content on nustargame.c — including but not limited to the platform design, logos, game content, software, text, graphics, and data — is the exclusive property of the Operator or is licensed to the Operator by third-party providers. All rights are reserved.

13.2 Players are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial gaming purposes only. This licence does not extend to copying, reproducing, distributing, or commercially exploiting any Platform content.

14.1 To the maximum extent permitted by Philippine law, nustargame.c and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive loss or damage arising from a Player's use of the Platform.

14.2 The Operator does not warrant that the Platform will be continuously available, error-free, or free from interruption. Scheduled and unscheduled maintenance may affect availability. The Operator will endeavour to minimise disruption but cannot guarantee uninterrupted access.

14.3 Nothing in these Terms shall exclude or limit any liability that cannot be excluded or limited under applicable Philippine consumer protection or gaming regulation law.

14.4 Players acknowledge that online gaming involves financial risk and that the Operator is not responsible for financial losses arising from normal gaming activity conducted within these Terms.

15.1 These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, including applicable PAGCOR regulations and the Electronic Commerce Act (Republic Act No. 8792).

15.2 Any dispute arising out of or in connection with these Terms that cannot be resolved by agreement between the parties shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

15.3 Players who have exhausted nustargame.c's internal dispute resolution process may also escalate complaints to PAGCOR through its official regulatory complaint channels.

16.1 The Operator reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a material change is made, nustargame.c will provide notice via email to the registered address on file and/or by publishing a prominent notice on the Platform.

16.2 The date of the most recent revision is indicated at the top of this document. Players should review the Terms periodically. Continued use of nustargame.c following any amendment constitutes full acceptance of the revised Terms.

16.3 If a Player does not agree to an amendment, they must cease using nustargame.c and may close their Account in accordance with Section 12 of these Terms.

For questions relating to these Terms & Conditions, account matters, or to submit a formal complaint, Players may contact nustargame.c through the following channels:

Players wishing to exercise responsible gaming options including self-exclusion, account closure, or limit-setting should contact support directly or access these tools from within their account settings page on nustargame.c.